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What is one of the key features of the Einstein Trust Layer?

  1. Automating customer communications

  2. Providing data security and compliance

  3. Enhancing user interface design

  4. Increasing storage capacity

The correct answer is: Providing data security and compliance

The Einstein Trust Layer's primary focus is on providing robust data security and ensuring compliance with regulations. This feature is crucial in the context of AI and data usage, as businesses must protect sensitive customer information while adhering to legal standards, such as GDPR or HIPAA. This layer builds trust between an organization and its customers by securing data both at rest and in transit and by implementing strict governance protocols. The emphasis on security and compliance is especially vital for organizations looking to utilize AI-driven insights responsibly. By embedding such measures into the AI framework, Salesforce enables businesses to confidently leverage AI capabilities without compromising on data integrity or privacy. Thus, the ability to safeguard data while complying with applicable regulations is a fundamental characteristic of the Einstein Trust Layer.