Salesforce AI Specialist Practice Exam

What recommendation should an AI Specialist make when using an external large language model (LLM) in Prompt Builder?

1. Use Apex to connect to the external LLM

2. Use BYO-LLM functionality in Einstein Studio

3. Use Flow and External Services to bring data from the external LLM

4. Create a manual integration using APIs

The correct answer is: Use BYO-LLM functionality in Einstein Studio

The recommendation to use BYO-LLM (Bring Your Own Large Language Model) functionality in Einstein Studio stands out as the most effective approach for integrating an external LLM. This functionality allows users to seamlessly incorporate their chosen LLM into their Salesforce environment, enabling advanced AI capabilities without extensive custom development. Using BYO-LLM means that users can leverage the power of an external language model while benefiting from the built-in features of Salesforce, such as secure data handling, compliance, and integration with CRM capabilities. This approach simplifies the process and improves efficiency, as it allows for straightforward scaling and adaptability within the Salesforce ecosystem. In contrast, while connecting using Apex offers flexibility, it typically requires more extensive coding and maintenance, potentially complicating the integration process. Utilizing Flow and External Services presents its own complexities and would not directly cater to the nuances of specific LLM functionalities. Creating a manual integration using APIs, while a valid option, can be more complex and cumbersome, especially if the LLM needs ongoing updates or modifications based on changing business requirements. Therefore, opting for the BYO-LLM approach minimizes these difficulties while maximizing the integration's effectiveness.